Paul E. Spector, Author at Paul Spector

Modeling Workplace Safety

How much does leadership affect the safety of the workplace? For supervisors how important is modeling workplace safety? New research … Continue reading >Modeling Workplace Safety

Adverse Impact in Hiring

Employee hiring can be a complex and confusing activity. Firms are expected to avoid discrimination in hiring against minorities and … Continue reading >Adverse Impact in Hiring

Bad Behavior Toward Customers

We have all experienced bad customer service. Sometimes the old adage “the customer is always right” is not followed by … Continue reading >Bad Behavior Toward Customers

What Is Occupational Health Psychology

The workplace can be a dangerous place. Employees can be exposed to many threats to both their physical and psychological … Continue reading >What Is Occupational Health Psychology

Unintended Consequences of Technology

I love my tech, but sometimes it is too much of a good thing. As a graduate student and young … Continue reading >Unintended Consequences of Technology

When Helping Is Not Helping

We have all had instances when we tried to help someone, but our help wound up to be not really … Continue reading >When Helping Is Not Helping

Psychological Safety Is Important

To thrive at work, people need to feel psychologically safe. That means not worrying about job demands being excessive, about … Continue reading >Psychological Safety Is Important

Challenge Hindrance Stress

Many stress researchers divide stressful job conditions or stressors into those that challenge employees to do well versus those that … Continue reading >Challenge Hindrance Stress

Don’t Take Workplace Incivility Home

Jane is a hospital nurse who takes pride in caring for patients. One day she was with an ill patient … Continue reading >Don’t Take Workplace Incivility Home

Is It Really Big Data?

Big data has become the next big thing. In my field of industrial-organizational psychology and management there are articles about … Continue reading >Is It Really Big Data?

People Work for Praise

Everyone knows that people will do things that bring monetary rewards–think commissions for salespeople. People will sometimes do amazing things, … Continue reading >People Work for Praise

Bureaucracy Can Be Stressful

A common complaint by employees is that their organizations are too bureaucratic. As an employee of a state university, it … Continue reading >Bureaucracy Can Be Stressful

Mistreatment by Customers

If you have ever held a customer service job, you know that mistreatment by customers can come with the territory. … Continue reading >Mistreatment by Customers

Substance Abuse and the Workplace

On August 12, 2019 (11 – 12 pm, Grand Ballrooms 7-8) I gave a talk on substance abuse and the … Continue reading >Substance Abuse and the Workplace

What Should You Assess in Your Job Applicants?

Article about figuring out the Knowledge, Skill, Ability, and Other Characteristics you need to assess in your job applicants. This … Continue reading >What Should You Assess in Your Job Applicants?

Cyberloafing Helps Employees Cope

Cyberloafing (employees using electronic devices for nonwork activities while at work) has been considered a drain on productivity that managers … Continue reading >Cyberloafing Helps Employees Cope

The Truth about Overlearning

Overlearning, extra practice given at the time something is taught, is often built into classes in school and into organizational … Continue reading >The Truth about Overlearning

Why Is Job Satisfaction Important?

Job satisfaction is the extent to which people like or dislike their jobs. People vary in how much they like … Continue reading >Why Is Job Satisfaction Important?