Bad Behavior Toward Customers We have all experienced bad customer service. Sometimes the old adage “the customer is always right” is not followed by … Continue reading >Bad Behavior Toward Customers
Mistreatment by Customers If you have ever held a customer service job, you know that mistreatment by customers can come with the territory. … Continue reading >Mistreatment by Customers
ABCs of Customer Engagement Customer Engagement Podcast It seems that everyone is concerned about engagement. Employers want engage employees, teachers are concerned about engagement … Continue reading >ABCs of Customer Engagement
