Organizational Behavior Archives - Page 6 of 6

Mistreatment by Customers

If you have ever held a customer service job, you know that mistreatment by customers can come with the territory. … Continue reading >Mistreatment by Customers

Substance Abuse and the Workplace

On August 12, 2019 (11 – 12 pm, Grand Ballrooms 7-8) I gave a talk on substance abuse and the … Continue reading >Substance Abuse and the Workplace

Cyberloafing Helps Employees Cope

Cyberloafing (employees using electronic devices for nonwork activities while at work) has been considered a drain on productivity that managers … Continue reading >Cyberloafing Helps Employees Cope

Why Is Job Satisfaction Important?

Job satisfaction is the extent to which people like or dislike their jobs. People vary in how much they like … Continue reading >Why Is Job Satisfaction Important?

Workplace Incivility Linked to Burnout

Nursing is a tough profession as nurses must deal with a variety of challenges including being the target of mistreatment, … Continue reading >Workplace Incivility Linked to Burnout

Are Overqualified Workers Unhappy?

A new study by Maryana Arvan, Shani Pindek, Stephanie Andel and Paul Spector explores the relationship between overqualification and job … Continue reading >Are Overqualified Workers Unhappy?

Why You Shouldn’t Be a Coercive Leader

Many leaders believe that you have to crack the whip to get employees to do their jobs. They believe that … Continue reading >Why You Shouldn’t Be a Coercive Leader

What Is Organizational Climate?

Beth and Mike are recent Marketing graduates who met up on Friday evening to celebrate their first week on new … Continue reading >What Is Organizational Climate?

Employee Mistreatment

The #metoomovement has focused much needed attention on sexual harassment in the workplace. Sexual harassment is a serious problem for … Continue reading >Employee Mistreatment

Leading To Maximize Performance

One of the main functions of an organization leader is to manage the job performance of his or her subordinates. … Continue reading >Leading To Maximize Performance

Emotional Labor and Alcohol Use

A new study caught my eye about the link between emotional labor and alcohol use among customer service workers. When … Continue reading >Emotional Labor and Alcohol Use

Why Do Employees Cyberloaf?

Many managers want to know why their employees cyberloaf when they are supposed to be working. Answering this question can … Continue reading >Why Do Employees Cyberloaf?

Why Cybersecurity Climate Is Important in Healthcare

Although cybersecurity breaches by hackers (think Marriott hotels in 2018) get all the media attention, the majority of threats come … Continue reading >Why Cybersecurity Climate Is Important in Healthcare

Hostile Attribution Bias

It is remarkable how people can respond very differently to the same comments and events. It is important for managers … Continue reading >Hostile Attribution Bias

Job Stress from Workload

As someone who studies job stress, I found this article about severe stress among Uber investigators interesting. According to the … Continue reading >Job Stress from Workload