Categories: Marketing, Organizational Behavior – Posted on January 27, 2020February 1, 2020 Bad Behavior Toward Customers We have all experienced bad customer service. Sometimes the old adage “the customer is always right” is not followed by … Continue reading >Bad Behavior Toward Customers
Categories: Employee Health, Marketing – Posted on July 29, 2019July 29, 2019 Mistreatment by Customers If you have ever held a customer service job, you know that mistreatment by customers can come with the territory. … Continue reading >Mistreatment by Customers
Categories: Marketing – Posted on February 21, 2019February 21, 2019 ABCs of Customer Engagement Customer Engagement Podcast It seems that everyone is concerned about engagement. Employers want engage employees, teachers are concerned about engagement … Continue reading >ABCs of Customer Engagement
